Privacy Policy

Treatots Market is committed to maintaining your trust and confidence to our website. We never have and never will share email lists with other companies for marketing purposes. We take your privacy seriously and will only use your personal information to administer and fulfil your booking.
Just to ensure you know when and why we collect your personal information, how we use it, the limited conditions we disclose it to others and how we keep it secure please read on.

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you book a stall via our website, as part of the booking process, we collect the personal information you give us such as your name, address and email address.
When you view our website, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our events, new services and other updates via Mailchimp.

Website cookies

Our website uses cookies which are small files placed on your computer to make websites work more efficiently and provide a usage profile. All visitor data is saved anonymously, it is not personally identifiable. When someone visits treatotsmarket.co.uk we use a third party service, Google Analytics to collect standard internet log information and details of visitor behaviour patterns. This information is processed in a way that it doesn't identify anyone.

Customer information

The purpose for which we collect and use your personal data is as follows:
To provide you with information about our events and response to enquiries.
To assist you in your booking, invoice you and providing your confirmation.
Any information we hold can be seen by you and altered or deleted whenever you wish.

SECTION 2 - CONSENT

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, make a booking, we imply that you consent to our collecting it and using it for that specific reason only.
If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@treatotsmarket.co.uk

SECTION 3 - DISCLOSURE

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. Our website is hosted by a third-party their servers are located within the EU and provided by Amazon Web Service. The data is physically secured within Amazon's data centres. They provide us with the online platform that allows us to sell our services to you. All website traffic is done over secured SSL connections meaning that no one can intercept it.

Payment:
If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards. Your booking transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our website and its service providers.

SECTION 5 -THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.
As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, then your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms and Conditions.

Links

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - COOKIES

Here is a list of cookies that we use. We've listed them here so you that you can choose if you want to opt-out of cookies or not.
• We store information about the website's traffic. This helps us generate reports on the website's performance. It also helps diagnose issues with the website should any occur. This includes IP addresses and information about the users browser and the origin of their visit to the website. This information is stored in raw form for 2 months and then removed. After this point only counts are kept e.g. number of hits on a given day which contains no personal information.
• We store information generated by website forms. This is stored for diagnostic purposes held for one year and is then deleted.

SECTION 7 - INTERNATIONAL TRANSFER

Our website is hosted by a third-party their servers are located within the EU and provided by Amazon Web Service. The data is physically secured within Amazon's data centres. They provide us with the online platform that allows us to sell our services to you. Our email marketing platform (if application) is supported by Mailchimp situated in the United States transfer will be protected by appropriate safeguards. Mailchimp participates in and has certified its compliance with the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. Mailchimp are committed to subjecting all Personal Information received from European Union (EU) member countries and Switzerland, respectively, o in reliance in each Privacy Shield Framework, to each Framework's applicable Principles. To learn more about the Privacy Shield Frameworks, and to view their certification, visit the U.S. Department of Commerce's Privacy Shield website, here.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us at info@treatotsmarket.co.uk